Exchange and return conditions


Pursuant to Article 49 of the Consumer Code, in order to return a product in case of regret, the customer must contact EliteschmuckShop within 7 (seven) calendar days from the date of receipt of the order. In this case, the customer will be refunded the full amount of the order. Return shipping will be covered by the company. The product must be returned in perfect condition, without signs of use and in its original packaging.

The contact email for returns is: